Privacy Policy

Marketing and privacy policy

we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and store your personal data when you interact with our services, and any other activities involving the processing of personal data. This Privacy Policy is in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws in the United Kingdom.

Personal Information: We may collect the following personal information from you:

  • Contact details (name, address, email address, phone number)

  • Payment information (credit card details, billing address)

  • Demographic information (age, gender, preferences)

  • medical information

How we use your information:

  • Service Delivery

To provide the best possible experience talored to you we will use your information to plan the best possible for you, this can involve taking any medical information you provide us into account to plan a day suitable for you.

  • Customer support

We may use your contact information to plan the day with you and inform you of any changes to the day that may occur.

  • Marketing communications

With your consent we may send you promotional emails and other marketing information. You have the right to opt out of these communications at any time.

  • Legal compliance

We may process your personal information to comply with applicable laws, regulations, legal processes, or governmental requests.

Sharing your information

  • Third party service providers

We may share your personal information with trusted third-party service providers who assist us in delivering out products and services.

  • Legal requirements

We may disclose your personal information if required by law, court order or governmental regulation or if we believe such disclosure is necessary to protect our rights, property, or safety, or that of others.

  • Data retention

We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When we no longer require your personal information, we will securely dispose of it.

Your rights

  • Access correction

You have the right to request access to the personal information we hold about you and to update or correct any inaccuracies. We may require you to verify your identity before fulfilling such requests.

  • Data portability

Upon your request, we will provide you with a copy of your personal information in a structured, commonly used, and machine-readable format.

  • Withdrawal of consent

If you have provided your consent for any processing activities, you have the right to withdraw your consent at any time. However, this will not affect the lawfulness of any processing carried out prior to your withdrawal.

  • Erasure

You have the right to request the erasure of your personal information under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected or if you withdraw your consent.

  • Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

  • Changes to this privacy policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your personal information.